Payment & Shipping

The following conditions apply:

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Price adjustment for shipping costs

Dear customers,

so far we have been able to keep our shipping costs mostly constant. However, recent developments have made it necessary for shipping service providers to increase their rates. These include the increased costs for energy and personnel. An energy surcharge has been set for national deliveries, which is now included in the shipping costs.

We ask for your understanding in this regard.
 

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Shipping conditions

For VAT-exempt intra-community deliveries, please enter your VAT ID.

We ship to the following countries:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.

Shipping costs (plus the respective shipping country VAT rate)

Shipping costs are calculated by shipping weight and are displayed in the shopping cart.

Germany (incl. 19% VAT):
up to 30 KG: 8,60 Euro
From an order value of 300,00 € we deliver free of shipping costs.


IMPORTANT: For deliveries abroad the following applies:
It is calculated according to the European specifications after the country of delivery the respective VAT of the country of delivery.

The shipping costs to foreign countries listed here are listed accordingly without sales tax. In the shopping cart the shipping costs including sales tax of the respective country of delivery are displayed. The shipping costs are calculated depending on the weight, as follows (the shipping costs are shown below in steps. You can see the intermediate steps in the shopping cart):

Austria:
Up to 30 KG = 10,40 €

Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Poland and Czech Republic:
Up to 2 KG = 12,80 €, up to 5 KG = 14,40 €, up to 10 KG = 15,90 €, up to 20 KG = 22,20 €, 30 KG = 27,40 €.

Italy, Slovakia, Slovenia, Spain and Hungary:
Up to 2 KG = 13,50 €, up to 5 KG = 15,60 €, up to 10 KG = 19,20 €, up to 20 KG = 26,30 €, 30 KG = 33,40 €.

Sweden
Up to 2 KG = 17,40 €, up to 5 KG = 19,50 €, up to 10 KG = 23,10 €, up to 20 KG = 30,20 €, 30 KG = 37,30 €.

Bulgaria, Estonia, Greece, Ireland, Iceland, Croatia, Latvia, Lithuania, Malta, Norway, Portugal, Romania and Cyprus:
Up to 2 KG = 13,90 €, up to 5 KG = 16,40 €, up to 10 KG = 20,60 €, up to 20 KG = 29,00 €, 30 KG = 37,40 €.

Finland
 Up to 2 KG = 18,00 €, up to 5 KG = 20,50 €, up to 10 KG = 24,70 €, up to 20 KG = 33,10 €, 30 KG = 41,50 €

Delivery countries outside the EU

The following shipping costs are calculated without sales tax. There will be charged 5,00 € handling costs for the preparation of customs documents.
In the case of delivery to non-EU countries, further customs duties, taxes or fees may be payable by the customer, but not to the supplier, but to the customs or tax authorities responsible there. The customer is advised to enquire about the details with the customs or tax authorities before placing the order.

Switzerland and Liechtenstein:
Up to 2 KG =  13,10 €, up to 5 KG = 14,80 €, up to 10 KG = 17,70 €, up to 20 KG = 23,40 €, 30 KG = 29,10 €
 
Great Britain:
Up to 2 KG = 13,90 €, up to 5 KG = 16,40 €, up to 10 KG = 20,60 €, up to 20 KG = 29,00 €, 30 KG = 37,40 €

Iceland and Norway:
Up to 2 KG = 13,90 €, up to 5 KG = 16,40 €, up to 10 KG = 20,60 €, up to 20 KG = 29,00 €, 30 KG = 37,40 €
 

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Delivery times

As far as in the respective offer no other period is indicated, the supply of the commodity takes place in the inland (Austria/Germany) within 3 - 4 days, with foreign supplies within 6 - 8 days after conclusion of a contract (with agreed upon pre-payment after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made other agreements with you. In this case, the delivery time is determined by the article with the longest delivery time that you have ordered.


Important for commercial orders without sales tax:

Please indicate your sales tax identification number. After we receive your order, we will check the validity of your sales tax ID number (VAT ID). If it is confirmed successfully, we will convert the order to "intra-community delivery" and charge your order without VAT.

• If you choose one of the payment options that directly collect the amount with the completion of the order (PayPal, credit cards or Sofort Überweisung from Klarna), you will be refunded the VAT after the verification of the (VAT ID).
• If you select the payment option "EU standard bank transfer", you will receive an e-mail with our bank details after checking the (VAT ID). At this time, the amount without VAT will be shown, which you can then transfer.

The minimum order value is: 25,00 €.
Below the minimum order value we charge a minimum quantity surcharge of 10,00 €.
 

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Terms of payment

Accepted Payment options

-  Prepayment via transfer
-  Payment by invoice
-  Payment by invoice (via Klarna)
-  Payment via instalment purchase (via Klarna)
-  Payment via direct debit (via Klarna)
-  Payment via credit card (via Klarna)

via PayPal Checkout:
-  Payment via PayPal
-  Payment via PayPal Express
-  Payment via credit card
-  Payment by SEPA direct debit
-  Payment by "Pay Later"
-  Payment via instalment purchase
-  Payment via giropay
-  Payment by invoice (via Ratepay)

Further details on payment

Payment by invoice is only for authorities and public institutions.

The invoice amount is to be settled at the time of payment on invoice within 7 days.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.